Operations
We Call It “Show Ready”
Pre-Shift - Everyone is Here and in Clean, Pressed Uniforms. Communicate the Day!
Reservations are Assigned Tables. No Double or Triple Seating the Service Team.
Table Tops Are Set Based On Amount of Guests Being Seated.
Music is On and Playing at Correct Level.
Lights are On and at Correct Level.
Schedules are Written Ensuring We are Staffed to our Expected Business Levels.
Opening & Closing Checklists are Managed.
Restroom Cleaning Checklists are Monitored and Managed.
Windows are Clean.
All Light Bulbs are Working.
Telephones are Answered Within Two Rings.
Front Entry and Host Stand are Clean and Organized.
Menus are Clean and in Great condition.
No Wobbling Tables.
Deliveries are Scheduled During Non-Operating Periods.
Meats are Weighed Upon Delivery.
Perpetual Inventory is Tied Out with Last Nights Sales.
Cooler Time / Temperature Checks Are Complete.
Chef Has Completed a Line Check and Has Communicated Everything Back of House.
Are You “Show Ready"?